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Home » Support

Support

Our support services are tailored to each client's needs, resources, and schedule. Listed below are the HID 1-800 numbers that serve as the portals to our support services. For more information about the support available to you, check with your program manager or HID account manager.

Drug Utilization Review (RxExplorer®)

1-800-225-6998

Prescription Drug Monitoring Program (RxSentry®) 

1-800-225-6998 

Prior Authorization (RxPert®)

Alabama
1-800-748-0130


Mississippi       
1-800-355-0486


North Dakota   
1-866-773-0695


South Dakota
1-866-705-5391

West Virginia
1-866-205-4834

 

 

 

 

 
 
 
 

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